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How to Change Your Profile Picture on the eGovPH App: A Step-by-Step Guide


Whether you want to refresh your account look or ensure your account avatar is up-to-date, customizing your profile on the eGovPH app (the Super App of the Philippine government) is quick and simple.

Here is a comprehensive guide on how to change your profile picture on the eGovPH app, along with key details on how profile photos work across linked digital government IDs.



Step-by-Step: How to Edit Your Profile Picture on eGovPH

Updating your primary account photo only takes a minute. Follow these steps on your mobile device:


Step 1: Open and Authenticate

Launch the eGovPH app on your iOS or Android device. Log in securely using your 6-digit MPIN or registered biometrics (Face ID / Fingerprint).


Step 2: Navigate to Account Settings

Tap the Profile or Account tab located on the bottom navigation bar of your dashboard.


Step 3: Tap Your Profile Avatar

On your profile overview page, tap directly on your profile picture icon or look for the small Pencil / Camera edit icon beside your avatar.


Step 4: Choose Your Upload Method

The app will give you two options to update your image:
  • Take Photo: Open your device camera to snap a fresh selfie on the spot.

  • Choose from Gallery / Photos: Select a pre-existing photo saved on your phone.

Pro Tip for Photos: Choose a well-lit, clear front-facing photo with a clean background. Avoid heavy filters, dark sunglasses, or hats so your face remains easily identifiable for account management.


Step 5: Adjust and Save

Crop or center your photo within the circular frame if prompted, then tap Save, Done, or Update. Your new profile picture will reflect instantly on your main app interface!



Does Changing Your Profile Picture Update Your Digital IDs?

A common question among eGovPH users is whether changing the main app profile picture will automatically update the photos displayed on integrated digital IDs—such as the Digital National ID (PhilSys), Digital TIN ID (BIR), or PhilHealth ID.
The short answer is no, and here is why:


1. Digital National ID (PhilSys)

Your Digital National ID photo is pulled directly from the Philippine Statistics Authority (PSA) biometric database captured during your PhilSys registration.

Can it be changed in-app? No.

How to update: Demographic or photo updates require a personal visit to an official PhilSys Registration Center offering updating services.


2. BIR Digital TIN ID

Your Digital TIN photo is synced with the Bureau of Internal Revenue's system.

How to update: If your TIN photo is blank or outdated, log in to the BIR ORUS (Online Registration and Update System) portal to update your taxpayer profile picture. The updated photo will sync to your eGovPH wallet over time.
Quick Troubleshooting Tips


App Crashes or Fails to Upload: Ensure the eGovPH app has explicit permission to access your device's Camera and Storage/Photos (check your phone’s Settings > Apps > eGovPH > Permissions).

Photo Not Refreshing: Force-close the app and reopen it, or pull down on the main screen to refresh the app state.


Wrapping Up

Keeping your eGovPH profile updated ensures your account remains personal and easy to manage as the Philippines continues to expand its digital government services. While changing your main avatar won't override official government biometric records like your National ID, it’s a quick tweak to keep your app dashboard looking fresh.

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